Fulfillment
Shipping is confirmed.
Destination, timing, method, and handling requirements are reviewed before fulfillment.
Availability first
Submitting a research list does not reserve inventory or create an accepted order. Availability and fulfillment terms are confirmed after inquiry review.
Destination review
Shipping is subject to destination, carrier, jurisdictional, account, and product-specific restrictions. Some destinations may be unavailable.
Timing
Transit and processing estimates are provided only after the requested materials, destination, and handling requirements are confirmed.
Handling requirements
Any temperature, packaging, storage, or receipt instruction must come from the applicable product or batch documentation. General website copy is not a material-specific handling instruction.
Delivery questions
Use the contact form with the material name, labeled amount, destination, and inquiry reference. Do not include personal health information.